Reach out to us

Need assistance or have questions about iHouseweb Elite Websites? We’re available by phone and live chat during normal business hours, or you can contact us by email anytime.

Contact us

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You can reach us through 
these channels.

Sales

1-866-645-7702
sales@ihouseweb.com

Support

1-866-645-7700
support@ihouseweb.com

Mailing Address

iHOUSEweb, Inc.
801 Riverside Ave, Suite 203 Roseville, CA 95678
Business Hours: Mon - Fri, 8:00 am - 7:00 PM CST

Frequently asked questions

Is the test drive really free?

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Yes. It's really free. We don't collect any credit card information until you decide to purchase. The test drive automatically expires after 14 days. Soon after you start, one of our Web Marketing Consultants will contact you to see how you're doing and to answer any questions you may have. We don't share your information with anyone else.

What features does the test drive have?

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The test drive has all the Pro level features for the package you choose: either Agent or Office. The main exception is that the IDX Search feature is populated with dummy data. We cannot show real listings because of MLS restrictions.

Can I use my existing domain name and email?

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Yes. No sweat. We've done thousands of these transfers and we'll make it as painless as possible for you. You can also register new domain names through us.

What does ihouseweb elite® service mean?

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Whenever you want to make a change or have any issue with your website, we'll take care of it for you! No need for you to lift a finger. We will even proactively contact you with suggestions and improvements. Note: we do not provide desktop support nor do we create marketing materials.

What is your cancellation policy?

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There are no contracts or cancellation fees. To cancel your account, just contact us and we'll shut it down in 30 days.

Do you have my MLS?

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Yes, almost certainly. We have relationships with 575 MLS's across the country. And if we don't have yours yet, chances are good that we can add it for you. Check MLS coverage.

What's this about extra MLS fees?

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Yes, it's a bummer. Sorry. Some MLS's charge us fees for access to their MLS data, and we dutifully pass those costs on to you. Sometimes they'll charge you fees directly too. Contact us for more information.

What are the start-up fees for?

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Start-up fees are for initial real estate website setup and personal training. A dedicated Website Development Coordinator will help you personalize and launch your new site.